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Terms of Service

Please read these terms carefully before using Hamdan Store. They govern your use of our website and services.

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Secure Payments
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Order Cancellation Window
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Plain English Summary: By shopping at Hamdan Store, you agree to these terms. We'll always be fair — sell real products, handle issues professionally, and treat you with respect. We expect the same in return.

1. Acceptance of Terms

By accessing or using the Hamdan Store website at hamdanstore.pk, placing an order, or creating an account, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you may not use our website or services. These terms apply to all visitors, customers, and users of our website.

We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.

2. Definitions

"We" / "Us"Hamdan Store, based in Bahawalpur, Punjab, Pakistan
"You" / "User"Any person who visits or uses our website or services
"Website"hamdanstore.pk and all associated subdomains
"Order"A confirmed purchase transaction submitted through our website
"Products"All items listed for sale on our website
"Services"All features provided on our website including ordering, tracking, and support

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Attempt to gain unauthorized access to any part of the website or its systems
  • Transmit any harmful, offensive, or fraudulent content
  • Use automated tools to scrape or extract data without our written permission
  • Impersonate Hamdan Store or any of its staff
  • Submit false orders or fraudulent payment information
  • Engage in any activity that disrupts or damages our website or servers

We reserve the right to terminate access for users who violate these conditions without prior notice.

4. Orders & Contract

Placing an order constitutes an offer to purchase the item(s) at the listed price. An order is confirmed when you receive a confirmation email from us with an order ID. We reserve the right to cancel any order and issue a full refund in cases of:

  • Stock unavailability after order placement
  • Pricing errors on the website
  • Suspected fraudulent activity
  • Inability to verify payment or delivery address

Order Cancellation by Customer

You may cancel an order within 2 hours of placing it by contacting us via WhatsApp. After dispatch, orders cannot be cancelled but may be returned per our Returns Policy.

5. Pricing & Payment

All prices are displayed in USD and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes do not affect already confirmed orders.

Payment Security

All online payments are secured with 256-bit SSL encryption and processed through certified payment gateways. We do not store your card details. Cash on Delivery (COD) is subject to additional verification for large orders.

Fraudulent Payments: Any use of stolen or fraudulent payment methods will result in immediate order cancellation and may be reported to relevant authorities.

6. Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, product descriptions, and code — is the property of Hamdan Store or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without our explicit written permission. Product images and descriptions are provided solely for your personal, non-commercial use.

7. Limitation of Liability

To the maximum extent permitted by law, Hamdan Store shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our website or products
  • Delays in delivery caused by courier partners or external factors
  • Unauthorized access to your account or data
  • Errors or omissions in website content

Our total liability in any case shall not exceed the amount you paid for the specific order in question. Nothing in these terms limits our liability for death, personal injury, or fraud caused by our negligence.

8. Dispute Resolution

We encourage you to contact us directly to resolve any issue before pursuing formal action. Our support team aims to resolve all disputes within 5 business days.

These terms are governed by the laws of Pakistan. Any disputes that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of Bahawalpur, Punjab, Pakistan.

Contact our support team at support@hamdanstore.pk or WhatsApp +92 3026804610.

9. Termination

We reserve the right to terminate or suspend your access to our website and services, without prior notice, if we determine that you have violated these Terms of Service, engaged in fraudulent activity, or posed a risk to other users or our operations.

Upon termination, your right to use the website ceases immediately. Provisions that by their nature should survive termination (including intellectual property, liability limitations, and dispute resolution) will continue to apply.

10. Changes to Terms

We may update these Terms of Service at any time. The most current version will always be published on this page with the updated date shown above. For significant changes, we may notify registered customers by email.

Your continued use of the website after changes are posted constitutes your agreement to the revised terms. We encourage you to review this page periodically.

If you have questions about these terms, contact us at support@hamdanstore.pk.

Questions About Our Terms?

Our team is happy to clarify anything in plain language.
We believe in transparency — just ask us.

Contact Legal Team